Privacy Policy
Last updated: March 10, 2025
1. Introduction
S.E Smarters Engineered LTD. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle information in connection with our mobile applications ("apps"). We encourage you to read this policy carefully.
2. Information We Do Not Collect
We do not collect, store, or process any personally identifiable information (PII) from users of our apps. This includes, but is not limited to:
- Name, email address, phone number, or postal address
- Payment information (handled entirely by Apple App Store / Google Play)
- Location data
- Contact lists, photos, or media files
- Biometric data
3. Information We May Collect Automatically
Some of our apps collect limited, non-identifiable diagnostic and usage data for the sole purpose of improving app performance and user experience. This may include:
- Crash reports and error logs (via Apple's built-in crash reporting)
- Aggregate usage statistics (e.g., features used, session duration)
- Device type and operating system version
This data cannot be used to identify you personally and is never linked to any individual user.
4. Third-Party Services
Our apps may use third-party services that have their own privacy policies. These may include:
- Apple App Store — for app distribution, purchases, and crash reporting. Governed by Apple's Privacy Policy.
- RevenueCat — for subscription management in some apps. See RevenueCat's Privacy Policy.
We do not sell, trade, or share any user data with third parties for advertising or marketing purposes.
5. Children's Privacy
Our apps do not knowingly collect any personal information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at support@smartersengineered.com and we will take steps to remove that information.
6. Data Security
Since we do not collect personal data, there is no user database to breach. The limited diagnostic data collected is processed by Apple and other platform providers under their own security standards. We take the security of our apps seriously and apply industry best practices in development.
7. Your Rights (GDPR & Applicable Law)
As an EU/EEA company based in Cyprus, we comply with the General Data Protection Regulation (GDPR). Since we do not collect personal data, most GDPR rights are inherently satisfied. However, if you believe we hold any data about you, you have the right to:
- Request access to any data we hold about you
- Request correction or deletion of that data
- Object to or restrict processing
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at support@smartersengineered.com.
8. Data Retention
We do not retain personal data. Crash and diagnostic reports collected by platform providers (Apple) are subject to their own retention policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
S.E Smarters Engineered LTD.
Efesou 9, 5280 Paralimni, Famagusta, Cyprus
Email: support@smartersengineered.com